Key findings from the 2021 UK study:
Over the next two years, 65% of all respondents confirm they will outsource at the same rate or more, with one third citing they are planning to outsource more. Insourcing plans remain stable in the UK with 16% of organisations planning to outsource less, driven predominantly by the need to build and retain Intellectual Property to drive business.
By industry, the manufacturing and chemicals sector, and the financial services sector, are planning to increase their outsourcing the most, scoring 59% and 46% respectively. In contrast, only 21% of public sector participants are planning to increase their level of outsourcing, while the sector also has the highest percentage planning to insource, with 36% (up significantly by 17% from 19% in 2020 and more than double the overall UK average).