In addition to receiving a copy of the final report, participants are invited to a half day executive event where the results of the study are presented. These events also feature client presentations from CIOs talking about their outsourcing experience and lessons learned.
Whitelane’s European report, published at the end of each year, combines the data from each of the individual country studies, evaluating more than 5,000 unique IT sourcing relationships. The European report includes rankings for general satisfaction by industry (financial services, manufacturing, public sector and other), contract size and country/region. We also produce a dedicated European Financial Services report which investigates more than 1,100 unique IT sourcing contracts, held by financial services organisations.