2022 German IT Sourcing Study Results Published
The 2022 German IT Sourcing Study, conducted by Whitelane Research in collaboration with Navisco AG – Sourcing Professionals, investigates more than 450 unique IT sourcing relationships and more than 310 cloud sourcing relationships held by over 180 participants of the top IT spending organisations in Germany.
IT Service Providers
IT sourcing relationships
Cloud sourcing relationships
Key findings from the 2022 German study:
The German IT outsourcing market is expected to continue to grow, with 72% of organisations indicating they plan to outsource at the same rate or more in the next two years and 41% confirming they will outsource more. Insourcing plans have been stable since 2020, with 14% of organisations planning to outsource less.
More scalability to business needs is the number one driver for organisations planning to outsource more in Germany (indicated by 61% of organisations). Especially during the pandemic and the associated lockdowns, organisations have experienced the need to scale up or down; and outsourcing can help bring that flexibility. The second reason organisations in Germany plan to outsource more is to focus on their core business (52%). Access to innovation remains one of the top three drivers with 44%, ranking notably higher in Germany than in the rest of Europe.
This year, respondents identify supplier selection and contracting as their strongest governance capability, followed by sourcing strategy. In contrast, transition and change management is rated as one of the weakest capabilities, with 26% indicating that very significant improvements are needed at client-side organisations. Service providers in Germany rate their clients’ transition and change management capabilities even lower, with 83% of them saying that clients need “(very) significant improvement” in these areas.
NTT DATA 82%
DXC Technology 78%