Key findings from the 2021 French study:
73% of all respondents in the study confirm they will outsource at the same rate or more, with one third citing that they are planning to outsource more in the next two years. France predicts one of the lowest levels of outsourcing in Europe following the Nordics (27%). Plans to outsource less (insource) have seen a significant decrease in comparison with last year, down from 17% in 2020 to just 7% while the majority of organisations (40%) are not looking to make any changes to their current outsourcing plans.
By industry, most outsourcing is predicted for the transportation and logistics sector with 50% of organisations planning to outsource more in the next two years (17% above the overall average for France). The financial services sector also predicts more outsourcing than average (43%), while only a small minority plan to outsource less (4%).