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Event: Best Practices in “Good Governance of Outsourcing Relationships”

On 13 November Whitelane Research hosted its 2013 Annual Executive Sourcing Forum for Belgium with more than 45 senior-level IT executives. The event focused on Best Practices in Good Governance of Outsourcing Relationships, an increasingly important and relevant issue which has been highlighted by both vendors and clients in our annual outsourcing studies this year. Attendees were treated to presentations from both the end-user and service provider perspective about their experiences, challenges and advice for developing a good governance strategy for current and future outsourcing relationships.

Speakers included: Luc Chauvin, CIO, Flemish Government, Punit Bhatia, Sourcing and Partner Manager, ING, Philip Cattrysse, Division Manager, Colruyt, Geert Hendrickx, Managing Director, Application Outsourcing BeNeFraLux, Accenture and Ged Roberts, Global Head, Operations & Delivery Excellence, TCS.

November 13th, 2013|Categories: Events|Tags: , |

Event: Best Practices of Outsourcing in the Public Sector

Whitelane Research was delighted to welcome more than 35 senior level IT executives to the latest installment in its Best Practices event series. The event, hosted at the Steigenberger Grand Hotel in Brussels, focused on the topic of Outsourcing in the Public Sector and shared insights from both public sector companies and service providers about their experiences of outsourcing in the sector, key challenges faced, critical success factors in outsourcing projects, current strategies for business process improvement and key recommendations for maintaining a strong vendor/client relationship.

Speakers included: Yves Vander Auwera, Director ICT Shared Services, FEDICT, Emmanuel Cambron, CIO, FAVV, Bert De Winter, IT Director, De Watergroep and Paul Danneels, CIO, VDAB.

September 12th, 2013|Categories: Events|Tags: , |